This course can be purchased as part of the
Workplace Skills & Personal Development (WPS)
bundle. Enquire here!
Workplace Skills & Personal Development (WPS)

A Balancing Act Module

This course is in the base subscription pack
Category
Workplace Skills & Personal Development (WPS)
Bundle - Sub Category
Sales, Marketing & Customer Services, Workplace Skills
Course Duration
0.25
Subject Matter Expert
Provider

Target Audience

Whether engaging with co-workers, managers or customers, powerful communication skills will enable you to work more effectively and arrive at better outcomes, faster. This module will help you to improve your communication style and strike the balance between technical knowledge and interpersonal skills, to deliver exceptional customer service.

Learning Outcomes

Find the balance between technical knowledge and interpersonal skills to deliver exceptional customer service.