This course can be purchased as part of the
Workplace Skills & Personal Development (WPS)
bundle. Enquire here!
Workplace Skills & Personal Development (WPS)

What's Not Being Said? Module

This course is in the base subscription pack
Category
Workplace Skills & Personal Development (WPS)
Bundle - Sub Category
Communication & Social Skills, Workplace Skills
Course Duration
0.25
Subject Matter Expert
Provider

Target Audience

Body language is an essential part of communication. We will look at the ways in which body language can be used during an interaction and examine the S.O.L.E.R technique. Interpretations of body language are affected when a person is assigned to a stereotype. Stereotypes are a fixed, oversimplified and widely held image of a particular type of person. We will look at the advantages and disadvantages of stereotypes and will uncover some of the most common.

Learning Outcomes

The ways in which body language can be used during an interaction and examine the S.O.L.E.R technique;We will look at the advantages and disadvantages of stereotypes and will uncover some of the most common