From your first look at Copilot Studio to a published, governed agent that answers questions from your content, works across systems and behaves reliably without constant supervision.
Business analysts, IT professionals, Power Platform makers, trainers, and process owners who want to build agents that do useful work. No code is required — nothing needs the SDK, custom connectors, or Azure — though prior Power Automate or canvas app experience helps you move faster.
-Decide whether a given user need belongs to knowledge, a topic or an action, and justify the choice.
-Create an agent and write instructions and guardrails that hold a tone, keep it inside its remit, and state what it must refuse.
-Ground an agent on files, SharePoint, websites and external systems, and diagnose a weak answer as a source, knowledge or instruction problem.
-Design topics that collect clean, typed information from people who are in a hurry.
-Build connector actions and multi-step Power Automate flows, and pass values in and out of the conversation.
-Extend Microsoft 365 Copilot with a declarative agent, additional knowledge and actions, and explain when to do that instead of building a standalone agent.
-Publish to the right channels, set up autonomous and triggered behaviour, and hand an agent over with its governance, analytics and lifecycle decisions already made.
